'42Rules of Employee Engagement (2nd Edition)' was born out of need for dcorporations, leaders and managers to engage with employees. Depending on whose researc
Marketing, sales, and business development executives face constant pressure to boost revenue. This book is a brainstorming tool meant to provoke discussion and
Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with
Drawing from extensive interviews with corporate leaders and the author's 20 years as a strategy consultant and executive coach, these rules form an essential l
Freedman demonstrates to today's corporate managers and high-tech professionals that the seemingly chaotic world of corporate communication actually has a struc