Previously titled FOOL FOR AN AGENT. An alien space explorer seeking intelligent worlds discovers one inhabited by life forms known as publishers, and concludes
Annotation Realistic, practical, and compelling anecdotal solutions are offered here for countering belligerent, abusive, and condescending customers. This book
A cult phenomenon among those who work in graphic, print and web design - and those lucky enough to have discovered the namesake blog - Clients From Hell has be
A cult phenomenon among those who work in graphic, print and web design, Clients From Hell brings readers to tears with unbelievable and always hilarious anecdo
This book addresses some of the most difficult problems that students face today: gangs, violence, disrespect, addictions, lack of motivation, and obstructivene