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Language: en
Pages: 219
Pages: 219
Type: BOOK - Published: 2019-09-03 - Publisher:
Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not
Language: en
Pages: 322
Pages: 322
Type: BOOK - Published: 2010-05-14 - Publisher: Routledge
This fully updated second edition of Understanding Customers is a recommended textbook for the Understanding Customers Certificate CIM paper. It is divided into
Language: en
Pages: 463
Pages: 463
Type: BOOK - Published: 2001-05 - Publisher: Psychology Press
This edited volume will help business and academic researchers understand the means-end approach to understanding consumers. This is a qualitative marketing res
Language: en
Pages: 262
Pages: 262
Type: BOOK - Published: 2012 - Publisher: Harvard Business Press
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen
Language: en
Pages: 362
Pages: 362
Type: BOOK - Published: 1996-06-03 - Publisher: Wiley
Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for unde
