Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated information and communi
"Destined to be the definitive guide to database marketing applications, analytical strategies and test design." - Brian Kurtz, Executive Vice President, Boardr
Through examples and case studies, this book demonstrates how to adopt the methods, technology and techniques pioneered in direct marketing and apply them in th
While the definition of database marketing hasn’t changed, its meaning has become more vivid, versatile and exciting than ever before. Advanced Database Marke
This informative book looks at the long-term impact of database marketing techniques on the organisation, customers, both actual and prospective, and society in