In their efforts to become more customer-focused, companies everywhere find themselves entangled in outmoded systems, metrics, and strategies rooted in their pr
In their efforts to become more customer-focused, companies everywhere find themselves entangled in outmoded systems, metrics, and strategies rooted in their pr
What's a customer worth? The company that can answer this question precisely is the company with an edge in the customer-based, technology - and information - i
The value of advertising has always been an effective way to increase consumerism among customers. Through the use of emotional branding, companies and organiza