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Language: en
Pages: 231

Guidebook for Conducting Airport User Surveys and Other Customer Research

Authors: Jennifer D. Franz

Categories: Airports

Type: BOOK - Published: 2021 - Publisher:

Airport user surveys have traditionally been used to obtain information for facility planning. More recently, however, surveys are being used to measure satisfa

Language: en
Pages:

Guidebook for Conducting Airport User Surveys

Authors:

Categories: Airports

Type: BOOK - Published: 2009 - Publisher:

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"TRB’s Airport Cooperative Research Program (ACRP) Report 26: Guidebook for Conducting Airport User Surveys explores the basic concepts of survey sampling and

Language: en
Pages: 251

Guidebook for Conducting Airport User Surveys

Authors: David C. Biggs

Categories: Social Science

Type: BOOK - Published: 2009 - Publisher: Transportation Research Board

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This report provides methods and useful information for conducting effective user surveys at airports. The guidebook introduces the basic concepts of survey sam