'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This boo
A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the un
Whilst contemporary economies are innovative, they are also predominantly service economies in so much as services are the main source of wealth and employment.
This is a timely and important contribution on innovation processes within the public sector. Departing from the myth of private equal to entrepreneurial, publi
Die Fähigkeit, hochwertige Dienstleistungen zu entwickeln und anzubieten, ist zu einem wesentlichen Faktor für die Unternehmensstrategie und den Unternehmense