Serving Citizens

Serving Citizens
Author :
Publisher : Inter-American Development Bank
Total Pages : 232
Release :
ISBN-10 : 9781597821841
ISBN-13 : 1597821845
Rating : 4/5 (845 Downloads)

Book Synopsis Serving Citizens by : Juan Carlos Cortázar Velarde

Download or read book Serving Citizens written by Juan Carlos Cortázar Velarde and published by Inter-American Development Bank. This book was released on 2014-09-19 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.


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