This exciting volume explores the role of technical services functions and organizational structure as forces in the library change process. It provides practic
This revised Second Edition addresses developments that have transformed library operations in the recent past. The bibliography has been improved to include mo
Libraries are experiencing major changes concerning the role of technical services. Technical services librarians also are being challenged about their relevanc
Library Management Is Not A New Concept. Evolved With The Inception Of Libraries, Its Original Concept, That Lacked Systematic Procedures And Scientific Applica
Prologue : the power of a lean transformation -- Strategy one. Recognize that service performance is the key to customer retention -- Strategy two. Transform yo