Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but t
An epic, genre-bending, and transformative new series that reimagines World War II with female soldiers fighting on the front lines. World War II, 1942. A court
At turns surprising, funny, and gut-wrenching, this is the hopeful story of the ordinary yet extraordinary people who have figured out how to build lasting peac
For readers of Atul Gawande and Siddhartha Mukherjee--a timely, vital exploration of the burnout, grief, depression, and trauma that America’s healthcare syst
This book is an in-depth reportage on some of the most defining issues of our time, namely the global refugee crisis, the conflicts displacing these masses of h