Here is a compelling assessment of the processes of organizational change from a general systems and behavioral scientific perspective, including a system of ch
Business leaders are expected to be 'in control' of the situation in which their businesses find themselves. But how can organizational leaders and managers con
The notion of paradox dates back to ancient philosophy, yet only recently have scholars started to explore this idea in organizational phenomena. Two decades ag
The reality of everyday organizational life is that it is filled with uncertainty, contradictions and paradoxes. Yet leaders and managers are expected to act as
Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organ