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People Manager's Pocketbook
Language: en
Pages: 114
Authors: Ian Fleming
Categories: Business & Economics
Type: BOOK - Published: 2015-09-16 - Publisher: Management Pocketbooks

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Another popular title from Ian Fleming on ways to manage difficult people and their problems. The People Manager's Pocketbook uses a practical and effective 'Si
Key Account Manager's Pocketbook
Language: en
Pages: 112
Authors: Roger E. Jones
Categories: Management
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The new, 2nd edition of the Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing r
Leadership Pocketbook
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Pages: 113
Authors: Fiona Elsa Dent
Categories: Self-Help
Type: BOOK - Published: 2014-09-10 - Publisher: Management Pocketbooks

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Written for leaders at all levels - strategic, organisational and team level - the Leadership Pocketbook explains how to inspire, influence, deal with change an
Performance Conversations
Language: en
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Focus on CLEFT conversations leadership expectations future focus timely
People Managers
Language: en
Pages: 114
Authors: Ian Fleming
Categories: Business & Economics
Type: BOOK - Published: 2016-02-11 - Publisher: Pocketbooks

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Describes ways to manage difficult people and their problems. Problem areas include: the poor performer, difficult individual, reluctant team player, persistent