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Dave Oliver, Celia Romm and Fay Sudweeks This book follows previous texts: Celia Romm and Fay Sudweeks (eds) (1998), Doing Business Electronically: A Global Per
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People ‘overshare’ when they interact with others through the screens of computers and smartphones. Oversharing means to divulge more of their inner feeling
Emotions and Service in the Digital Age
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Research on Emotion in Organizations comprises chapters describing multidisciplinary research into affect, emotion, and mood in organizations at all levels of a
Transnational Culture in the Internet Age
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Digital technology has transformed global culture, connecting and empowering users on a hitherto unknown scale. Existing paradigms from intellectual property ri
Postal Services in the Digital Age
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In recent years, the postal sector has undergone radical changes, which have primarily been driven by operational and technological developments. Not only has t