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Service Quality Management in Hospitality, Tourism, and Leisure
Language: en
Pages: 360
Authors: Connie Mok
Categories: Business & Economics
Type: BOOK - Published: 2013-01-11 - Publisher: Routledge

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Does your staff deliver the highest quality service possible? Customers today expect a very high overall level of service in hospitality, tourism, and leisure.
Managing Tourism and Hospitality Services
Language: en
Pages: 357
Authors: B. Prideaux
Categories: Hospitality industry
Type: BOOK - Published: 2006-09-14 - Publisher: CABI

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The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current
Managing Quality of Life in Tourism and Hospitality
Language: en
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Authors: Muzaffer Uysal
Categories: Hospitality industry
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Tourism and Hospitality Marketing
Language: en
Pages: 490
Authors: Simon Hudson
Categories: Business & Economics
Type: BOOK - Published: 2009-05-12 - Publisher: SAGE

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With over 70 global case studies and vignettes, this textbook covers all the key marketing principles applied to tourism and hospitality, showing how these conc
Service Quality in Leisure and Tourism
Language: en
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Authors: Andrea Krauz
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Type: BOOK - Published: 2016-09-15 - Publisher:

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Tourism has been one of the world's fastest growing industries, and there are large societies entirely dependent upon the visitor for their sustenance. The qual