Related Books
Language: en
Pages: 354
Pages: 354
Type: BOOK - Published: 1997 - Publisher: Penguin
Gives suggestions for dealing with inappropriate workplace behavior, poor customer service, and tough negotiators
Language: en
Pages: 374
Pages: 374
Type: BOOK - Published: 2000 - Publisher: Penguin
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways emp
Language: en
Pages: 340
Pages: 340
Type: BOOK - Published: 2007-05-01 - Publisher: Penguin
Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from st
Language: en
Pages: 426
Pages: 426
Type: BOOK - Published: 2000 - Publisher: Penguin
You're no idiot, of course. You know the American Revolution started when those guys in Boston threw some tea off a boat. Or was it when Paul Revere made his fa
Language: en
Pages: 372
Pages: 372
Type: BOOK - Published: 2010-05-04 - Publisher: Penguin
A thorough examination of a misunderstood condition Though it's traditionally thought of as a childhood disorder, a growing body of research is bringing awarene
