How do you hire the best support team? What's the best use of social media for support and service? Should we apologize for the inconvenience? The web's leading
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively
Are you a customer success or support executive curious about adapting industry best practices to your organization? Are you a newly-promoted customer success o
This edition of the unique 'The Customer support Handbook' is brimming with even more Customer support inspiration - the results that are always loved, plus bon