Download or read book The Encyclopedia of Business Letters, Faxes, and E-mail written by Robert W. Bly and published by Red Wheel/Weiser. This book was released on 2009-01-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to drafting time-saving and effective e-mails, faxes, and memos for every occasion comes complete with three hundred model letters and instructions for adapting each one to fit a particular need. Original.