The proven four-step method for improving communication and managing conflict in any healthcare setting The Exchange Strategy for Managing Conflict in Health Ca
Created for the modern medical workplace, a proven four-step program that empowers any manager or trainer with the strategies and skills of a seasoned mediator
All health care students must be familiar with the basic concepts of health care in the United States. This introductory textbook presents vital information on
Take Your Skills and Your Team to the Next Level Inside you’ll get real-life examples, sample forms, policies, procedures, checklists, and more for every aspe
Studies indicate that on average, managers and supervisors spend a little more than forty percent of their time resolving workplace conflicts. All this time add