Download or read book The Quantum Leap written by Dean Gilliam and published by J. Ross Publishing. This book was released on 2005-03-15 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: This update of John R. Costanza's The Quantum Leap, a worldwide bestseller, examines the impact and implications of recent industry trends, new technologies, and emerging business practices. But the focus remains the same: how to build sustainable competitive advantage by responding to customer demand in real time, every day. To remain competitive in today's dynamic global economy companies must become demand-driven. This comprehensive desk reference provides a proven demand-driven formula for success.