In the contemporary landscape of public administration, significant changes have taken place, driven by the need for efficiency, transparency and increased citi
In this major new contribution to a rapidly expanding field, the authors offer an integrated analysis of the wave of management reforms which have swept through
In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government insti
Despite predictions that 'new public management' would establish itself as the new paradigm of Public Administration and Management, recent academic research ha
Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with