How do organizations manage social media effectively? Every organization wants to implement social media, but it is difficult to create processes and mange empl
Digitization and Web 2.0 have brought about continuous change from traditional media management to new strategic, operative and normative management options. So
Social media marketing has become indispensable for marketers who utilize social media to achieve marketing objectives ranging from customer care to advertising
The Social Media Handbook is a comprehensive risk and compliance management toolkit that walks employers step-by-step through the process of developing and impl
This undergraduate textbook adopts the perspective of organizations - not individuals - and clarifies the impact of social media on their different departments