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Language: en
Pages: 264
Pages: 264
Type: BOOK - Published: 1993-04-02 - Publisher: Jossey-Bass
By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of
Language: en
Pages: 147
Pages: 147
Type: BOOK - Published: 2011 - Publisher:
This e-book discusses and contributes to the further development of the theory of attractive quality, often referred to as the Kano model. The theory of attract
Language: en
Pages: 343
Pages: 343
Type: BOOK - Published: 2021-10-25 - Publisher: Springer Nature
This book analyses and evaluates the accomplishments, challenges, and approaches associated with the New Public Management (NPM) in Africa towards establishing
Language: en
Pages: 226
Pages: 226
Type: BOOK - Published: 1994-02-01 - Publisher: McGraw-Hill Education (UK)
Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing ex
Language: en
Pages: 354
Pages: 354
Type: BOOK - Published: 2008-08-05 - Publisher: AuthorHouse
This book - "Total Quality Management" -should be of interest to managers of all levels in; public sector, private sector, and voluntary organisations.While loc
