Download or read book Health Care Criteria for Performance Excellence written by Harry S. Hertz and published by DIANE Publishing. This book was released on 2000-07 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you are a CEO, a health care executive, a health care professional, a staff member committed to improving your organization, or a health profession student, the Baldrige Health Care Criteria for Performance Excellence can help you prepare for the changes occurring in today's health care environment. Whether your org. is small or large, involved in ambulance service or health maintenance, the Criteria can help you assess & measure performance on a wide range of key indicators: patient/customer, health care service & outcomes, operational, staff, & financial. You can perform a self-assessment only or also submit an Award app.