An Examination of Customer Expectations and Perceptions of Service Quality in Hangzhou's Hotels
| Author | : Yao Bruce Chen |
| Publisher | : |
| Total Pages | : 128 |
| Release | : 2005 |
| ISBN-10 | : OCLC:64586327 |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis An Examination of Customer Expectations and Perceptions of Service Quality in Hangzhou's Hotels by : Yao Bruce Chen
Download or read book An Examination of Customer Expectations and Perceptions of Service Quality in Hangzhou's Hotels written by Yao Bruce Chen and published by . This book was released on 2005 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:
