Related Books
Language: en
Pages: 204
Pages: 204
Type: BOOK - Published: 2001 - Publisher: American Library Association
Good customers expect excellent service. Increasingly, library customers are looking to online services instead of to the library for information. For every lib
Language: en
Pages: 185
Pages: 185
Type: BOOK - Published: 2010-05-11 - Publisher: Simon and Schuster
Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exac
Language: en
Pages: 240
Pages: 240
Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System
Type: BOOK - Published: 2006-09 - Publisher: John Wiley & Sons
Language: en
Pages: 297
Pages: 297
Type: BOOK - Published: 2020-09-04 - Publisher: IGI Global
Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because qu
Language: en
Pages: 201
Pages: 201
Type: BOOK - Published: 1994 - Publisher: SAGE
The importance of service and service quality has been growing in the world economy since the late 1970s. Establishing new levels of sophistication and rigor, a
