About the Book The Pursuit of Excellence in the Hospitality Industry can only be achieved with a sound training program. This book is a comprehensive program. T
About the Book Miracles, judgment, helping others, prayer—in getting the most from religion, taking the Bible literally may not work, nor may taking a totally
This introductory textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns
The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction.
This revised and updated edition of our bestselling and internationally respected title is the essential reference source for trainers, practitioners and anyone