Managing Service in Food and Beverage Operations
Author | : Ronald F. Cichy |
Publisher | : Educational Institute |
Total Pages | : 0 |
Release | : 2012-05-30 |
ISBN-10 | : 0133097269 |
ISBN-13 | : 9780133097269 |
Rating | : 4/5 (269 Downloads) |
Download or read book Managing Service in Food and Beverage Operations written by Ronald F. Cichy and published by Educational Institute. This book was released on 2012-05-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Service in Food and Beverage Operations shows students how food service professionals create and deliver guest-driven service; enhance value, build guest loyalty, and promote repeat business; and continuously improve the process of providing excellent service. Students will learn how every aspect of a food service operations contributes to the guest experience and will explore unique features of a variety of food and beverage operations.