Download or read book Mastering Human Relations written by Anthony Falikowski and published by Pearson Prentice Hall. This book was released on 2006-03-13 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Human Relations, 4th Canadian Edition , is aimed at first year college students studying the field of Human Relations. In this 4th edition, the organization of the text has now been simplified and divided into two main parts. Part One, which comprises seven chapters in total, is entitled Personal Dimensions of Human Relations Mastery, and deals with matters pertaining to the individual and their impact on the communication process. Part Two, which covers the remaining four chapters, is entitled Social and Interpersonal Dimensions of Human Relations Mastery and focuses on person-to-person communications in terms of ego-state transactions. The only Canadian text on the market, Mastering Human Relations, 4th Canadian Edition, features many student study aids as well as Instructor Supplements to make the study and instruction of Human Relations as easy and comprehensive as possible.