Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of
Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more ac
Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance
There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public f
Textbook on evaluation and methodology of social service programmes - discusses research programmes, management information systems, assessment of community nee