This report shows that the development and provision of the next generation of user-focused services in the Belgian government will require the maximisation of
The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It
This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today.
This report maps and analyses the core issues which together make up effective regulatory management for Belgium, laying down a framework of what should be driv