RESTAURANT SERVICE basics The essential guide to great service skills and techniques —now in a second edition No matter how excellent the food, guests will no
Timely, authoritative, and practical--an incomparable guide tothe crucial "difference makers" that keep patrons coming back...When it comes to customer satisfac
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningf