Reveals the tools, tactics and strategies that financial industry executives can use to realign and revitalize their retail banking organizations. The primary f
Banking and financial services organizations are one of the largest consumers of information technology, deploying large IT workforce worldwide. Banks have a co
Emergent innovative financial technologies are profoundly changing the way in which we spend, move and manage our money, unlike ever before, and traditional ret
Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that hav
Over the past decade financial service innovations have contributed to a completely new way in which customers can bank, threatening the status quo of tradition