Service is Front Stage

Service is Front Stage
Author :
Publisher : Palgrave Macmillan
Total Pages : 172
Release :
ISBN-10 : 0230006604
ISBN-13 : 9780230006607
Rating : 4/5 (607 Downloads)

Book Synopsis Service is Front Stage by : J. Teboul

Download or read book Service is Front Stage written by J. Teboul and published by Palgrave Macmillan. This book was released on 2006-09-29 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.


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