Download or read book Telephone Medicine written by Anna B. Reisman and published by ACP Press. This book was released on 2002 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: The telephone is now a significant component of medical care: 25% of encounters between primary care physicians and patients involve its use. Successful telephone medicine improves the rapport between doctor and patient, increases access to care, enhances patient satisfaction, and lowers patient and physician costs. Telephone medicine is no longer just renewing prescriptions. A telephone call can clarify issues raised during the office visit, help patients with decisions about their health care at home, prevent unnecessary emergency department visits, and communicate test results quickly and personally.