The Seven Pillars of Customer Success

The Seven Pillars of Customer Success
Author :
Publisher : Lioncrest Publishing
Total Pages : 344
Release :
ISBN-10 : 1544516606
ISBN-13 : 9781544516608
Rating : 4/5 (608 Downloads)

Book Synopsis The Seven Pillars of Customer Success by : Wayne McCulloch

Download or read book The Seven Pillars of Customer Success written by Wayne McCulloch and published by Lioncrest Publishing. This book was released on 2021-04-27 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? Whose advice is the expertise you can trust? Wayne McCulloch has more than 25 years of experience in the software industry-years spent in training, adoption, and customer experience, the building blocks for customer success. Now he's sharing what he knows as a chief customer officer leading global success functions. In The Seven Pillars of Customer Success, Wayne provides an adaptable framework for building a strong customer success organization. From customer journey actions to the development of transformation advisors, you'll read detailed examples of how companies have put these seven pillars to the test. To create a culture of customer success and stand out in the marketplace, you need a proven framework and knowledgeable perspective-this book provides both, and more.


The Seven Pillars of Customer Success Related Books

The Five Pillars of Guaranteed Business Success
Language: en
Pages: 140
Authors: Dr Greg Chapman
Categories: Business & Economics
Type: BOOK - Published: 2008 - Publisher: Empower Business Solutions

DOWNLOAD EBOOK

This practical step-by-step guide reveals the fundamental principles of building a successful business that will run without its owner and become a Saleable Ass
The Seven Pillars of Customer Success
Language: en
Pages: 344
Authors: Wayne McCulloch
Categories:
Type: BOOK - Published: 2021-04-27 - Publisher: Lioncrest Publishing

DOWNLOAD EBOOK

As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the w
The Nuclear Effect: The 6 Pillars of Building a 7+ Figure Online Business
Language: en
Pages: 278
Authors: Scott Oldford
Categories: Business & Economics
Type: BOOK - Published: 2020-08-04 - Publisher: Lioncrest Publishing

DOWNLOAD EBOOK

A nuclear chain reaction is one of the most powerful forces known to mankind. Its energy feeds other reactions, creating endless possibilities for self-sustaini
Six Pillars of Self-Esteem
Language: en
Pages: 370
Authors: Nathaniel Branden
Categories: Self-Help
Type: BOOK - Published: 1995-05-01 - Publisher: Bantam

DOWNLOAD EBOOK

Nathaniel Branden's book is the culmination of a lifetime of clinical practice and study, already hailed in its hardcover edition as a classic and the most sign
Customer Experience Excellence
Language: en
Pages: 273
Authors: Tim Knight
Categories: Business & Economics
Type: BOOK - Published: 2021-08-03 - Publisher: Kogan Page Publishers

DOWNLOAD EBOOK

Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a mode