Related Books

The Definitive Guide to Customer Relationship Management (Collection)
Language: en
Pages: 1270
Authors: V. Kumar
Categories: Business & Economics
Type: BOOK - Published: 2012-09-05 - Publisher: FT Press

DOWNLOAD EBOOK

A brand new collection of powerful insights into building outstanding customer relationships… 4 pioneering books, now in a convenient e-format, at a great pri
The Definitive Guide to Social CRM
Language: en
Pages: 273
Authors: Barton J. Goldenberg
Categories: Business & Economics
Type: BOOK - Published: 2015 - Publisher: Pearson Education

DOWNLOAD EBOOK

Social CRM is already enabling innovative companies to engage customers through powerfully effective two-way dialogues, and to build customer-centric strategies
Customer Relationship Management
Language: en
Pages: 170
Authors: Michael Pearce
Categories: Business & Economics
Type: BOOK - Published: 2021-03-08 - Publisher: Business Expert Press

DOWNLOAD EBOOK

CRM first entered the business vocabulary in the early 90’s; initially as a systems driven technical solution. It has since escalated in importance as system
The Handbook of Key Customer Relationship Management
Language: en
Pages: 0
Authors: Ken Burnett
Categories: Customer relations
Type: BOOK - Published: 2001 - Publisher: FT Press

DOWNLOAD EBOOK

This guide shows how CRM (customer relationship management) uses technology to merge everything you know about a customer in one place, merge all the systems th
The Definitive Guide to Modern Supply Chain Management (Collection)
Language: en
Pages: 1109
Authors: Chad W. Autry
Categories: Business & Economics
Type: BOOK - Published: 2013-07-02 - Publisher: FT Press

DOWNLOAD EBOOK

A brand new collection of state-of-the-art guides to more effective supply chain management… 4 pioneering books, now in a convenient e-format, at a great pric