Most of the current literature on healthcare operations management is focused on importing principles and methods from manufacturing. The evidence of success is
What is ‘good care’ and does more choice lead to better care? This innovative and compelling work investigates good care and argues that the often touted id
Most of the current literature on healthcare operations management is focused on importing principles and methods from manufacturing. The evidence of success is
This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovation
Winner of the 1983 Pulitzer Prize and the Bancroft Prize in American History, this is a landmark history of how the entire American health care system of doctor