Hundreds of millions of people use social technologies like Wikipedia, Facebook and YouTube every day, but what makes them work? And what is the next step? The
Addresses current issues of research into socio-technical systems (STSs). Provides suggestions on how social knowledge can synergize with technical knowledge.
Hundreds of millions of people use social technologies like Wikipedia, Facebook and YouTube every day, but what makes them work? And what is the next step? The
This book is the first to directly address the question of how to bridge what has been termed the "great divide" between the approaches of systems developers an
This book presents a comprehensive and unifying theory to promote the under standing of technical systems. Such a theory is useful as a foundation for a ratio n