Total quality management is vital to long-term business success. it is much more applicable to construction than are the procedures which have been developed fo
This text tackles the key issues of total quality management, supply chain management and knowledge management, demonstrating their significance as strategic co
A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in p
The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction pr
This book examines the various quality management systems applied to the construction industry in Hong Kong and other parts of the world. Hong Kong's experience