Download or read book Understanding Street-Level Bureaucracy written by Peter L. Hupe and published by Policy Press. This book was released on 2015-07 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.