Assessing Service Quality Gaps Between Customers' Expectations and Their Perceptions of Hotel's Performance in Hong Kong Hotel Industry
| Author | : Zexi Jersey Chen |
| Publisher | : |
| Total Pages | : 252 |
| Release | : 2007 |
| ISBN-10 | : OCLC:212896334 |
| ISBN-13 | : |
| Rating | : 4/5 ( Downloads) |
Book Synopsis Assessing Service Quality Gaps Between Customers' Expectations and Their Perceptions of Hotel's Performance in Hong Kong Hotel Industry by : Zexi Jersey Chen
Download or read book Assessing Service Quality Gaps Between Customers' Expectations and Their Perceptions of Hotel's Performance in Hong Kong Hotel Industry written by Zexi Jersey Chen and published by . This book was released on 2007 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt:
