Download or read book Baldrige User's Guide written by John Latham and published by John Wiley & Sons. This book was released on 2006 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether diagnosing the existing organization, designing or redesigning systems or leading the transformation, this practical guide has the tools and advice that readers will need to build a high performing organization. The second edition delves into the latest advances in the Baldrige process, which helps drive organizations to be more competitive and achieve performance excellence. Authors Latham and Vinyard strike a balance between theoretical and practical approaches, emphasizing the impact of the leader's role in determining healthy directions for a changing organization.