The COVID-19 pandemic provides an illustration of how chaotic changes to large systems are caused by small, seemingly insignificant environmental events such as
Included in this unique book is detailed research on hundreds of strategic challenges facing organizations such as Coca Cola, Chrysler, and AT&T. Prepare for th
"Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even thr
"The COVID-19 pandemic provides an illustration of how chaotic change to large systems are caused by small, seemingly insignificant environmental events such as
Organizational crisis--varying from oil spills to Enron--is presented as a natural stage in organizational evolution, creating not only stress and threats but a