Download or read book Developing and Evaluating a Cloud Service Relationship Theory written by Jan Huntgeburth and published by Springer. This book was released on 2014-08-21 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book develops, evaluates and refines a cloud service relationship theory that explains how cloud users’ uncertainties arise in these relationships and how they can be mitigated. To that end, the book employs principal-agent theory and the concepts of bounded rationality and social embeddedness. Beyond advancing IS research, the findings presented can greatly benefit governments, IT departments and IT providers, helping them to better understand cloud service relationships and to adjust their cloud service strategies accordingly.