In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing problems within the federal government today and reco
Improving how our government works is urgent business for America. In this book experts from the RAND corporation provide practical ways for government to reorg
Leadership teams taking the reins of government in 2017 will have to overcome the demoralizing effects of years of budget deficits, a heavy loss of talent, freq
Don’t permit your organization to be lulled into complacency after recovering from a tough recession. Explore what’s necessary to improve the performance of
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to