This text provides an introduction to the theory and practice of internal evaluation. It presents the stages of internal evaluation growth, ways of identifying
This book highlights practitioners in different industries and organizations who provide theoretical and practical examples of their work in promoting and condu
"Focused on the interpersonal aspects of internal evaluation in non-profit organisations, this book presents practice-based discussions centred on six key topic
Today rapidly changing organizations need the best tools for driving high performance, meeting customer needs, measuring outcomes and improving service delivery
This book is valuable to those involved in the evaluation of public organisations. Particularly insightful is the realization that similar challenges faced in v