Download or read book Mail and Telephone Surveys written by Don A. Dillman and published by Wiley. This book was released on 1978-05-01 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develops a theoretically based system guided by principles of social exchange and administration that ensure high quality surveys at low cost. Presents step-by-step procedures and shows why each step is important. Contains many examples and, where appropriate, contrasts acceptable and unacceptable procedures.