Social Customer Experience

Social Customer Experience
Author :
Publisher : John Wiley & Sons
Total Pages : 384
Release :
ISBN-10 : 9781118826102
ISBN-13 : 1118826108
Rating : 4/5 (108 Downloads)

Book Synopsis Social Customer Experience by : Dave Evans

Download or read book Social Customer Experience written by Dave Evans and published by John Wiley & Sons. This book was released on 2014-04-21 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on three main challenges faced by any company: understanding the social landscape, assessing current efforts, and implementing a complete strategy.


Social Customer Experience Related Books

Social Customer Experience
Language: en
Pages: 384
Authors: Dave Evans
Categories: Business & Economics
Type: BOOK - Published: 2014-04-21 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

This book focuses on three main challenges faced by any company: understanding the social landscape, assessing current efforts, and implementing a complete stra
Winning at Social Customer Care
Language: en
Pages: 0
Authors: Dan Gingiss
Categories: Internet advertising
Type: BOOK - Published: 2017-03-08 - Publisher: Createspace Independent Publishing Platform

DOWNLOAD EBOOK

"Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experien
The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers
Language: en
Pages: 306
Authors: Adam Metz
Categories: Business & Economics
Type: BOOK - Published: 2011-08-16 - Publisher: McGraw Hill Professional

DOWNLOAD EBOOK

"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game
Customer Experience 3.0
Language: en
Pages: 279
Authors: John A. Goodman
Categories: Technology & Engineering
Type: BOOK - Published: 2014-08-12 - Publisher: HarperChristian + ORM

DOWNLOAD EBOOK

Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphon
X: The Experience When Business Meets Design
Language: en
Pages: 263
Authors: Brian Solis
Categories: Business & Economics
Type: BOOK - Published: 2015-10-13 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Welcome to a new era of business in which your brand is defined by those who experience it. Do you know how your customers experience your brand today? Do you k