Download or read book The Future of Retail Banking written by J. DiVanna and published by Springer. This book was released on 2003-11-06 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book arises from an event on the future of banking which included leading figures in the industry. It addresses current trends influencing competition including globalization, market structure, technology and demographics and how these will impact upon companies and their organization, business opportunities, revenue streams, branding and customer behaviour. It will also show banks how to develop strategic initiatives for future competition. This will represent essential thinking for the banking and financial services industry.