Three Hundred and Sixty-degree Feedback
Author | : Jennifer M. Thurman |
Publisher | : |
Total Pages | : 64 |
Release | : 1998 |
ISBN-10 | : OCLC:45076258 |
ISBN-13 | : |
Rating | : 4/5 ( Downloads) |
Download or read book Three Hundred and Sixty-degree Feedback written by Jennifer M. Thurman and published by . This book was released on 1998 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: ABSTRACT: Three hundred and sixty degree feedback refers to a unique method of providing feedback on one's performance; it gathers information from a variety of sources, usually peers, direct reports, supervisor, and self. Today, more and more companies are using 360-degree feedback in the workplace (Tornow, 1993). The influx of this instrument into a variety of industries has many implications. For example, Brutus, Fleenor, and London (in press) found that peer and direct report ratings for public organizations are, overall, more positive than peer and direct report ratings for private organizations. The purpose of this research is to further investigate the differences between peer and direct report ratings in the military versus private organizations, as well as the impact of the focal manager's personality scores on those ratings. It was found that peer and direct report ratings for the military were significantly more positive than peer and direct report ratings for private organizations. Furthermore, after statistically controlling for the effects of the focal manager's personality, the differences in the direct report ratings no longer existed. The results indicate that military direct reports may be focusing more on the focal manager's personality when rating them on the 360-degree measure. This suggests that multi-rater feedback may result in different ratings in different industries and these differences may need to be accounted for during the development, scoring, and feedback processes.